TERMS OF SERVICES

Welcome to ShadesGenie! These Terms of Service ("Terms") govern your use of our website (www.shadesgenie.com), products, and services. By accessing or purchasing from our platform, you agree to these Terms. If you do not agree, please do not use our services.

1. General Terms

  • ShadesGenie reserves the right to update or modify these Terms at any time without prior notice.
  • You must be at least 18 years old or have parental permission to purchase from our website.
  • All personal information provided must be accurate and complete.

2. Product Information & Availability

  • We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
  • Product availability is subject to stock and may change without notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.
  • We accept various payment methods, including cash on delivery (COD), bank transfer, and online payments.
  • Prices are subject to change without prior notice.

4. Shipping & Delivery

  • Orders are processed within [3] business days after confirmation.
  • Shipping times may vary depending on your location.
  • ShadesGenie is not responsible for delays caused by courier services.

5. Returns & Refunds

  • We accept returns only if the product is damaged, defective, or incorrect upon arrival.
  • Return requests must be made within [15] days of receiving the order.
  • Products must be unused and in their original packaging for a return to be accepted.
  • Refunds will be processed after product inspection, and the amount will be refunded to the original payment method.

6. Cancellations

  • Orders can be canceled before shipment. Once shipped, orders cannot be canceled.
  • If you wish to cancel, please contact us immediately at 03444444381.

7. Limitation of Liability

  • ShadesGenie is not responsible for any allergic reactions or hair damage caused by improper use of our products.
  • Customers must follow all usage instructions provided on the packaging.

8. Intellectual Property

  • All content on our website, including text, images, and logos, is the property of ShadesGenie and may not be copied or used without permission.

9. Governing Law

  • These Terms are governed by the laws of Pakistan. Any disputes shall be resolved through negotiation or, if necessary, in the courts of Faisalabad.

10. Contact Information

For any inquiries, feel free to contact us:
📍 Address: RT Traders, Ghulam Muhammad Chowk, Near Amma Ayesha Masjid, Motor Market, Jhang Road, Faisalabad.
📞 Phone/WhatsApp: 03444444381
🌐 Website: www.shadesgenie.com
📧 Email: shadegenie@gmail.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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